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With the advent of mobile phones and affordable calling rates, phone calls have become the most favoured option of all the other communication medium. So, the need of the hour lies in opting for a comprehensive solution which can handle a large number of customer calls simultaneously and streamline the lead management process of the real-estate industry.
The real estate industry is undoubtedly the most precarious and loaded sector, which increases the relevance of adapting to IVR solutions even more. With the increasing number of real estate customers and owners, IVR is sure to automatise half manual processes and decrease the day-to-day challenges of this sector.